Industry-Agnostic Infrastructure

Different industries.
One operational foundation.

FIELDed is not built for a single industry vertical. Its operational model is based on business capabilities, services, enquiries, workflows, and governed execution — a foundation that adapts to any service business through its Business Brain.

What changes between industries

Services, rules, evidence, and workflows — all business-specific

Services
Business Rules
Evidence
Workflows
Pricing
Policies

What remains common

The operational layer that governs every industry

Business Capabilities

Each business defines what it can do through structured Service Offers

Enquiry Routing

Customer intent is classified and matched to relevant capabilities

Business Brain

Versioned rules govern pricing, policies, qualification, and availability

Workflow Execution

Approved enquiries become structured operational work with evidence

Governed Action

Every action is validated against deterministic rules before execution

Audit & Trust

Complete provenance trail for every decision, transition, and outcome

Representative sectors

Each sector operates through the same FIELDed foundation with different knowledge and rules

12 sectors

Accounting & Bookkeeping

Tax preparation, financial reporting, payroll, audit support
Services

Tax filing, bookkeeping, payroll management, financial advisory

Rules

Engagement scope, fee schedules, compliance deadlines, document requirements

Evidence

Receipts, bank statements, prior returns, regulatory filings

Recruitment & Staffing

Talent sourcing, placement, workforce management
Services

Permanent placement, contract staffing, executive search, screening

Rules

Candidate qualifications, salary bands, notice periods, exclusivity terms

Evidence

Resumes, interview records, reference checks, offer letters

Consulting

Strategy, operations, management advisory
Services

Strategy engagement, process audit, market analysis, transformation

Rules

Engagement type, deliverable scope, billing model, IP ownership

Evidence

Briefs, deliverables, change orders, sign-off records

Creative & Marketing

Design, photography, video, branding, campaigns
Services

Brand identity, campaign management, content production, photography

Rules

Revision limits, usage rights, delivery formats, approval stages

Evidence

Mood boards, drafts, approval records, asset licenses

Technology & IT

Development, integration, managed services, support
Services

Custom development, system integration, IT support, cloud migration

Rules

SLA tiers, scope boundaries, tech stack constraints, escalation paths

Evidence

Requirements specs, test results, deployment logs, incident reports

Property Management

Tenant management, maintenance, leasing
Services

Tenant screening, lease administration, maintenance coordination, inspections

Rules

Response times, vendor approvals, lease terms, compliance requirements

Evidence

Inspection reports, maintenance requests, lease documents, vendor invoices

Facilities Management

Cleaning, maintenance, security, building operations
Services

Scheduled cleaning, reactive maintenance, security staffing, HVAC service

Rules

Service frequency, access requirements, SLA response times, safety compliance

Evidence

Work orders, completion photos, safety certificates, incident logs

Logistics & Transport

Freight, delivery, warehousing, supply chain
Services

Freight forwarding, last-mile delivery, warehousing, inventory management

Rules

Capacity limits, delivery windows, hazardous materials, insurance coverage

Evidence

Bills of lading, tracking records, delivery confirmations, customs docs

Corporate Training

Professional development, certification, workshops
Services

Leadership programs, compliance training, certification prep, team workshops

Rules

Group sizes, delivery mode, assessment criteria, accreditation requirements

Evidence

Attendance records, assessment results, certificates, feedback forms

Events

Planning, coordination, venue management, production
Services

Corporate events, conferences, team building, product launches

Rules

Venue capacity, vendor coordination, cancellation policies, budget limits

Evidence

Contracts, attendee lists, vendor agreements, run sheets

Architecture & Engineering

Design, planning, structural analysis, project management
Services

Concept design, planning applications, structural engineering, project oversight

Rules

Planning regulations, material specifications, approval stages, budget phases

Evidence

Drawings, calculations, planning submissions, site inspection reports

Professional Services

Legal, compliance, HR, advisory
Services

Legal advisory, compliance review, HR consulting, policy development

Rules

Engagement terms, confidentiality, jurisdiction, conflict checks

Evidence

Engagement letters, opinions, policy documents, correspondence records

Adaptation Layer

How the Business Brain adapts

Each business configures its own Brain with industry-specific knowledge, rules, and policies. The Brain interprets customer intent through the lens of that business's expertise — but deterministic rules remain the final authority.

VersionedBusiness-specificGovernedAuditable
Brain Configuration AreasPer business
Identity & ServicesWhat the business offers and how it presents itself
Pricing RulesHow prices are determined — fixed, hourly, quote-based, tiered
Policy RulesCancellation, rescheduling, payment terms, guarantees
Qualification RulesWhat a customer must provide before an enquiry proceeds
Availability RulesWhen and how the business can accept work
Escalation RulesWhen and how human intervention overrides AI proposals
Communication PolicyHow the business communicates through enquiries and bookings
AI proposes · Rules validate · Owner decidesAuthority: deterministic

From enquiry to governed execution

How customer intent becomes structured operational work in any industry

01Enquiry

Customer describes a need in plain language

IntentClassification
02Qualification

Business Brain validates against rules and policies

RulesPolicies
03Proposal

AI drafts a response; deterministic rules validate pricing and terms

PricingTerms
04Execution

Approved work proceeds with evidence collection and audit trail

BookingEvidence

Your industry, your rules, your Brain

FIELDed adapts to how your business actually operates — not the other way around.